Shipping and return policies for Quest Ensemble
- Return Policy
If you are unhappy with your purchase, you may return it to us within 14 days of receipt. When returning please ensure that it is well packaged and it must be in the same condition it was received. The original purchase price will then be refunded (standard return postage cost will only be refunded for verified faulty items) Items that are damaged or lost during delivery/transit will be replaced as soon as a claim with Royal Mail has been successfully resolved.